Reminder of City Customer Office festive closures
21 December 2023
The City reminds residents that the December public holidays will impact the operating hours of some of the City’s Customer Offices. In addition, the offices are typically busier over the festive period as many residents choose this time to pay their municipal accounts, renew licence discs and attend to their urgent business. The City urges residents to make use of our various convenient online booking options to save time and get ahead of the queue.
'For convenience, we encourage residents to use our e-Services options and to make an online booking when visiting a customer office in person. Municipal offices will be closed on some days during this festive period. Residents are encouraged to check the City's website or to call ahead before visiting the nearest office if in doubt. Customers are also urged to settle their municipal account by using the convenient QR code on their invoice. The code is embedded with their EasyPay number and outstanding balance, and allows easy access to the payment portal for an accurate, efficient and secure payment process,' said the City's Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.
The City's municipal offices, including cash, motor vehicle registration and licensing, Human Settlements offices as well as Driving Licence Testing Centres (DLTCs) and municipal courts will be closed over the festive season period on the following days:
Friday 22 December 2023
|
Close at 12:30 |
| Saturday 23 December 2023 |
Close at 11:30 |
| Sunday 24 December 2023 |
Closed |
| Monday 25 December 2023 |
Closed |
| Tuesday 26 December 2023 |
Closed |
| Friday 29 December 2023 |
Close at 12:30 |
| Saturday 30 December 2023 |
Close at 11:30 |
| Sunday 31 December 2023 |
Closed |
| Monday 1 January 2024 |
Closed |
The festive season operating hours for the Liberty Promenade, Table Bay Mall and Lansdowne Corner Mall will be as follows:
1 - 21 December 2023
27 - 28 December 2023 |
Monday to Friday: 08:30 – 16:00 |
| Friday, 22 December 2023 |
Close at 12:30 |
| 23 and 24 December 2023 |
Saturday and Sunday: 09:00 – 12:30 |
| Monday, 25 December 2023 |
Closed |
| Tuesday, 26 December 2023 |
Closed |
| Friday, 29 December 2023 |
Close at 12:30 |
| 30 and 31 December 2023 |
Saturday and Sunday: 09:00 – 12:30 |
| Monday, 1 January 2024 |
Closed |
| 2 – 4 January 2024 |
Tuesday to Friday: 08:30 – 16:00 |
Residents may access the online booking system at
https://bookings.capetown.gov.za to book an appointment.
See this short YouTube video:https://bit.ly/3WH8j5o
Contacts
For municipal and City rental payments:
-
Online:www.Easypay.co.za or
www.powertime.co.za
-
EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference
-
Retailers: Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar shops
-
ATM: Contact your bank to add the City as an ATM beneficiary
End
Published by:
City of Cape Town, Media Office
